Frequently Asked Questions
We are happy to help, however you may find the answer to commonly asked questions below -FAQs
When you subscribe to Rewards.earth you become a member. We will plant your trees every month. You can log in to your member’s section and see your trees and updates on the CO2 you have Evened Up. It is that simple.
Note UK trees are planted between October and March, as this is the planting season. You will be informed when your tree has been planted.
We presently use PAYPAL to manage subscription payments. We selected Paypal because they are the world’s largest online payment provider and they provide you with reassurance and buyer protection.
We work with carefully selected partners to manage our tree planting. They have highly transparent systems and we will provide members with the ability to verify tree planting. Our UK trees come with photographs and GPS co-ordinates so you can physically see your tree.
Yes, if you feel you want to cancel your membership you can do so in your Rewards.earth member’s area. You can also cancel your subscription in your paypal account. Please feel free to speak to us if you have any concerns about your membership.
No we are a business, with a social conscience at the core of our proposition. We buy trees and add a margin for our operating and marketing costs. We aim to spread the word far and wide to plant as many trees as possible. We are confident though that we offer great value for money and maximum carbon impact for our members.
We will publish an annual third party audit statement that confirms the requisite no of trees have been planted.
Click HERE for our Live Chat or use the button on the bottom right corner of your screen.
When green we are online and ready to answer you.
If offline you can open a support ticket by clicking the button.
Or you can email us anytime
Office opening times are
Monday to Friday 8-30am to 5pm
Saturday 8-30am to 12 Noon
Rewards.earth is a trading name of Rewards.Earth Limited
Registered in England Company number 13315107